• Privacy Policy

Our service areas are accessible for all and we regard everybody who visits us and work with us. We understand the significance of your security and individual data and thrive to offer each conceivable assurance. To find out about our security approach read on.

The Privacy Policy talks about in detail about how we gather information relating to our clients, how we utilize them and how in certain conditions we unveil that data. Additionally our Privacy Policy in detail clarifies the different advances we have taken keeping in mind the end goal to guarantee the security of our client’s close to home data. Toward the end our Privacy Policy additionally expresses our clients’ alternative with respect to their own data accumulation, utilize and revelation. Everybody going to our Website either straightforwardly or by means of another Website acknowledge all our Privacy Policy hones.

We understand the significance of our guest’s security and acknowledge the way that insurance of all information got involves sheer trust on us which we esteem enormously. Understanding this obligation we just utilize the name and other related data identified with a client in the correct way laid out in this Privacy Policy. We request data from customers just on examples where doing as such is important and just that data is gathered that is considered as being applicable towards our dealings with clients.

All data gathered from clients and guests on the Website are kept as long as law requires or as long as it stays significant to its accumulation reason.

Going to or perusing on the Website does not require giving any data whatsoever, individual or something else. Guests stay mysterious and unidentifiable to us, until the point when they make a record with us and sign in utilizing their username and watchword to do as such.

Information that we collect

At whatever point a client chooses to purchase an item from any merchant recorded at Family Mall, we may require gathering diverse kinds of data amid the procedure.

With a specific end goal to process buys and for any conceivable cases that may emerge later on, we gather, store and afterward process your data. This data is likewise required keeping in mind the end goal to offer our administrations to clients. The individual data we gather from our clients incorporate, however not constrained to, their name, contact number, email address, city, conveyance address, fax number.

 All your data is utilized by us to process the requests clients ask for us. We utilize the data to process and convey data and administrations to clients offered on our site. The gave data is additionally used to the organization of client’s record with us, and to check and process money related exchanges in lieu of installments made against items and administrations bought from our site. Promote on the data got is additionally utilized review the information downloading from our webpage, for enhancing content or/and design of site pages modifying them as per the clients, doing research identified with our site client socioeconomics, recognizing guests on our website, sending you data that we feel may be valuable for you or that have been asked for by you from us comprehensive of data relating to the items and administrations we offer available to be purchased, unless you have questioned quit to be reached for such purposes. Subject to getting assent from our clients, we may likewise utilize email delivers to convey insights about new items and administrations. On the off chance that a client chooses to quit getting any such points of interest or promoting data of items and administrations, he or she can quit at whatever point they need to.

 Family Mall is a stage that encourages purchasers and merchants online to purchase and offer online in Pakistan. In the event that you are making buy with a specific dealer, so some of your data may likewise be should have been passed on to a merchant, including name, address, telephone number, keeping in mind the end goal to make conveyances of your acquired merchandise from us. For precision purposes we request that our clients give just exact data required by the Website and stay away from any sort of misdirecting. Any sort of progress in the data ought to likewise be educated about quickly and all gave data ought to be stayed up with the latest consistently.

Your real points of interest of request might be put away with us however infer-able from security reasons may not be straightforwardly recovered from us. However to keep an eye on the points of interest, clients can sign in to their record with us and view all subtle elements required. Subsequent to signing into your record clients can see everything about to orders that have been finished, that are available to date or even the individuals who are dispatched to be conveyed and are on the anticipating rundown to be conveyed to your address, directing points of interest of your place of residence, bank subtle elements, if there should arise an occurrence of any discount and with a pamphlet, in the event that you have not quit it. Clients that open a record with us embrace treating individual access in the most private way and never making it accessible to any unapproved outsider. The Website does not at all expect any sort of risk if there should be an occurrence of passwords abuse unless that abuse is an aftereffect of any of our blame.

Further Uses of Personal Information

Personal data of clients can be utilized for directing statistical surveying or sentiments. Your subtle elements contribute in these investigations in an unknown way and are utilized entirely for measurable purposes as it were. Clients can likewise choose to quit this check. Answers to any overviews or surveys that we request that our customers furnish us won’t be imparted to any outsider. Your email address may be unveiled on the off chance that you pick to participate in any such rivalries. On the off chance that you do pick to partake in any such rivalry, your answers are put away independently from your own data (email address).

 We may likewise send related data to our clients with respect to us, our site/s, items, pamphlets, advancements, and whatever other thing that might be identified with our business accomplices or organizations in our business gathering. On the off chance that a client favors not to be a piece of accepting this data, the “Unsubscribe” link can be utilized to withdraw from such conveyance of data. The “Unsubscribe” link is offered with each mail that is utilized to convey any extra data. Inside a time of 7 working days, barring Sundays and some other open occasions in Pakistan, of accepting your “Unsubscribe” receipt, we will stop to send you any further extra data. On the off chance that the guidelines identified with data accepting are hazy, we will contact client for elucidation.

We may utilize information from various clients of our site, watching complete namelessness, and utilize it for different distinctive purposes including finding out client area and use of certain site’s perspectives or connections that are contained inside the messages to clients enlisted for their accepting, and further supply the data to outsider, distributers for instance. This unknown information however not the slightest bit will be equipped for uncovering any client’s close to home personality in any capacity.


Data of our clients and individuals are utilized to inform and publicize any opposition that might experience. Keeping in mind the end goal to discover more about a specific rivalry cooperation point of interest can be discovered where pertinent.

Strategy Regarding Links and Third Parties We may share or pass your own points of interest inside organizations in our gathering and with our sub-temporary workers and specialists keeping in mind the end goal to encourage our utilization of your data as recommended in our Privacy Policy. For instance we may utilize the administrations of an outsider keeping in mind the end goal to guarantee safe conveyance of items our clients requested from us. We may likewise procure an outsider to gather installments from you and also to dissect our information and present us with help identified with administration or advertising support.

We are likewise qualified for share all our data with an outsider for credit chance lessening and extortion insurance purposes. We may likewise exchange your own data in our databases on the off chance that we offer a section or entire of our business to another gathering. We should however NEVER uncover or pitch any of our client’s information to any outsider other than the reasons endorsed in this Privacy Policy, before getting client’s assent, barring situations where doing as such is regarded as vital or the law expects us to do as such. The Website likewise contains inside itself outsider connections, promoting connections and edges prompting different destinations. If it’s not too much trouble take note of that we won’t be in charge of the substance or security practices of any of such outsiders or some other Website in any case. Likewise we are not the slightest bit responsible for the acts of an outsider to whom we exchange your data according to characterized in the Privacy Policy.


There is no requirement of accepting cookies to visit our site, however as chance that clients choose to utilize our bin highlight to arrange items, actuation of cookies turn into an absolute necessity. Cookies are smaller than usual content records that assistance our server to perceive your PC as a one of a kind guest at whatever point you visit certain pages on our site. This is conceivable as cookies are put away in client’s PC hard drive by means of their web program. Cookies help in recognizing the Internet Protocol Address which spares sufficient time at whatever point the clients need to enter or is on the website. Our utilization of cookies is just to encourage client’s comfort while on the site, for example, to recall a specific client at whatever point a revision in the shopping basket is made without requesting the client to enter email address again and again. Cookies are never used to get data about any client, for example, for focused promoting purposes. A client’s program might be set not to acknowledge any cookies; however in such a case utilization of the Website will be confined. We guarantee our clients that none of our cookies contain any private or individual subtle elements and are without infection. To discover more data with respect to cookies you can visit https://www.allaboutcookies.org or likewise ask on the best way to expel cookies from a program at https://www.allaboutcookies.org/oversee cookies/index.html.
Our website uses Google Analytics, which is a Google. Inc provided service (“Google”). Google analytics places text files (cookies) on guest’s PC to help track and break down the Website with reference to how it is being utilized by various clients. All data created by these cookies is exchanged and put away on the servers of Google in USA. Google utilizes all accumulated data to assess how the Website is utilized and assembles the data in type of reports which is then made accessible to site administrators in type of movement on their locales alongside offering different administrations likewise identified with action on the site and utilization of web. Google may likewise go out the data got to other outsiders at whatever point the law expects it to do as such or wherever any outsider is utilized by Google to process the data for their sake. Google does not relate IP addresses with some other Google held date. Clients of the Website can whenever deny cookies utilize through choosing reasonable settings in their programs. However doing as such will confine clients from getting a charge out of the full usefulness of our site. Through utilizing this site, guests offer agree to Google’s preparing of your information in the way and for the reason characterized previously.

Information Security

We have set required reasonable security and specialized measures that keeps all unlawful and unapproved access to annihilation, harm or coincidental loss of all your data. All information gathered or requested on the Website is gathered and put away in a protected server which utilizes firewalls. Our strategies of securing your data may expect us to request infrequent confirmation of character before unveiling any individual data even to you. Clients are in charge of shielding their secret word on their PCs from all unapproved get to.

Your Rights

In the event that a client in any capacity is worried about their information, he or she practices the privilege to ask for access to individual data that the Website may process or secure about them. Clients likewise have the privilege to request us to adjust any information mistake for nothing out of pocket. Clients can likewise whenever request that we quit utilizing their own data for showcasing purposes.